bok33 Terms and Conditions — Your Rights and Responsibilities

These terms and conditions ("Terms") form a legal agreement between bok33 ("Platform", "we", "us") and the user ("you", "member"). These Terms apply in full to the use of the bok33.cam website and all related services.

1.1 Key Definitions

To open an account and use the services on the bok33 platform, you must meet the following eligibility criteria.

2.1 Age and Residency

• You must be at least 21 years of age. This platform operates for those aged 21 and above only.
• You must be located in an area where online gaming is not prohibited by law.
• Each member may open only one account. Creating more than one account per person is strictly prohibited.

2.2 Registration Information

At the time of registration you must provide accurate and up-to-date information, including:

• Full legal name (as shown on your national identity card)
• Valid email address and mobile number
• Date of birth (for age verification)
• Correct details for your preferred payment method (bKash / Nagad / Rocket number)

bok33 reserves the right to verify the identity of all members. The verification process is essential to maintaining a safe and fair gaming environment.

3.1 Required Documents

• Government-issued photo ID — National Identity Card (NID) or passport
• Mobile banking account details — bKash, Nagad, Rocket, or Upay number registered in the account holder's name
• Proof of address document if required

3.2 Account Security

• It is your responsibility to keep your password confidential. Do not share your login details with anyone else.
• If you notice any unauthorised access or suspicious activity on your account, please notify us immediately via 24/7 live chat.
• Contact the support team to make any changes to your personal information.

bok33 ensures fast and secure transactions through Bangladesh's popular mobile banking services.

4.1 Accepted Payment Methods

4.2 Limits and Timeframes

• Minimum Deposit: ৳500 (per method)
• Minimum Withdrawal: ৳1,000
• Withdrawal Time: Processing is generally completed within 1 hour after the request is approved.
• The payment method used for withdrawals must match the method used for deposits into the account.

4.3 Withdrawal Terms

• Withdrawals may only be made from verified accounts.
• Withdrawal requests will not be processed until any applicable bonus wagering requirements have been completed.
• All withdrawals will be sent only to the payment number registered in the account holder's name — no withdrawals will be made to third-party numbers.
• Suspicious transactions may require additional verification, which could extend processing time.

bok33's bonus offers are designed to give members additional playing opportunities. However, each bonus comes with specific conditions that must be read before accepting.

5.1 Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000.
• The wagering requirement for the welcome bonus is 15 times (15x) — meaning you must complete bets totalling 15 times the bonus amount.
• The welcome bonus applies once per account only.
• If the wagering requirement is not completed within 30 days of the bonus being activated, the bonus will be cancelled.

5.2 General Bonus Rules

• Multiple bonuses cannot be used at the same time unless specifically permitted.
• Read the specific terms of a bonus before accepting it. Each promotion may have its own separate rules.
• Bonus funds cannot be withdrawn directly — winnings will only become eligible for withdrawal after wagering requirements have been completed.
• bok33 reserves the right to modify or discontinue any bonus programme at any time.

5.3 VIP Programme

The bok33 VIP programme has 5 tiers. Weekly cashback benefits are available at each tier:

• Bronze: Weekly cashback up to 0.3%
• Silver: Weekly cashback up to 0.6%
• Gold: Weekly cashback up to 0.9%
• Platinum: Weekly cashback up to 1.2%
• Diamond: Weekly cashback up to 1.5%

You can advance to higher VIP tiers by playing regularly and responsibly. The specific conditions for each tier can be found on the relevant page.

bok33 is committed to ensuring a fair and transparent gaming environment for all members. Our game providers are internationally recognised and use Random Number Generator (RNG) technology.

6.1 Game Operation

• All game outcomes are determined by a Random Number Generator (RNG), which keeps every round independent and impartial.
• Once a bet has been confirmed, it cannot be cancelled or changed.
• If a game is interrupted due to a technical issue, bok33 will take appropriate action following an investigation.
• Any winnings displayed incorrectly due to a software error will be corrected automatically.

6.2 Game Providers

bok33 works with a number of recognised game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. The rules for each individual game can be found within the game interface.

The following activities are strictly prohibited in order to protect the security and integrity of the bok33 platform:

• Multiple Accounts: Operating more than one account per person is prohibited.
• Bonus Abuse: Attempting to withdraw without meeting bonus conditions, or manipulating the bonus system.
• Cheating and Fraud: Any attempt to influence game outcomes or gain an unfair technical advantage.
• Money Laundering: Depositing funds from illegal sources or using the platform as a means of money laundering.
• Automated Software: Using bots, scripts, or any other automated method.
• Third-Party Account Use: Accessing another person's account or allowing others to use your account.
• Abusive Behaviour: Acting in an abusive manner toward support staff or other members via live chat or any other channel.

bok33 reserves the right to temporarily suspend or permanently close any account without notice in the following circumstances:

• If prohibited activities are detected
• If registration was completed using false information
• If identity verification fails
• If a chargeback or payment dispute is raised
• For legal reasons or upon the direction of a regulatory authority

8.1 Voluntary Account Closure

Any member who wishes to close their account may submit a request via 24/7 live chat or by emailing [email protected]. Eligible balances may be withdrawn before the account is closed.

bok33 believes that gaming is a form of entertainment that should be enjoyed consciously and in a controlled manner. We encourage all members to play responsibly.

• bok33 is for ages 21+ only. Use of the platform by minors is strictly prohibited.
• If you feel gaming is becoming a problem, set limits for yourself or take a temporary break.
• Members may use the self-exclusion facility for up to 12 months upon request.
• If needed, seek help from our support team or visit our Responsible Gaming page.

bok33 places the highest importance on protecting members' personal information. Our platform uses SSL encryption and applies industry-standard security measures to safeguard data.

10.1 Data Collection and Use

• Information provided at registration is used solely for account management, identity verification, and service improvement.
• Personal information is not sold to third parties.
• Members' information is not shared with anyone other than the relevant authorities, except where required by law.

For more details, please visit our Privacy Policy page.

In the event of any dispute or complaint, please contact bok33's support team first. We are committed to resolving all disputes fairly and transparently.

11.1 Complaints Process

• Step 1: Notify the support team via 24/7 live chat.
• Step 2: Write the details by email — send to [email protected].
• All complaints will be investigated after receipt and resolved as quickly as possible.
• Before raising a chargeback or payment dispute, please contact bok33 directly.

bok33 reserves the right to change, amend, or update these terms and conditions at any time.

• Members will be notified of significant changes via their registered email or account notifications.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• The most up-to-date terms and conditions will always be available on this page. Make it a habit to read them regularly.
• If you do not agree to the new terms and conditions, you have the option to close your account — please contact support.